CAREERS
Assistant Manager, IT
Department
IT
Location
Bukit Puchong Gallery
Reports To
Senior Manager, IT
Job Description
- Delivery new technology applications and innovative products to improve process, infrastructure and operations.
- Actively contribute to identify external solutions, evaluation, delivery of new innovative technology solution and provide business impact analysis to enhance existing systems.
- Experience in project management, strong analytical skills and communication skills.
- Conduct requirements gathering, analysis, design and planning of application changes to meet business requirements.
- Responsible for the maintenance of the website, eCommerce applications and any other system or solutions as assigned.
- Liaise with internal parties to analyze information needs and functional requirements to current business and operations processes and applications, and perform impact assessment to optimize effectiveness.
- Initiate and drive the continuous improvement of the Group’s IT systems, policies, procedures and practices of the Group to support business operations continuity and growth.
- Manage IT assets for the Group to ensure optimal usage of these assets, compliance to legal requirements and cost efficiency.
- Responsibility for the IT platforms and systems under the Group; Basecamp, Hellosign, Google account for emails, server, ERP, CRM projects, website projects and any other IT and systems related projects current or new to be considered, developed or implemented.
- To explore, recommend, initiate and drive the technology requirements to support the new norm in working including work from home support, online platform for teleconferencing, e-meetings with internal and external parties, hot-desking aspects and other new concepts related to remote working.
- Assist on exploring, developing and maintaining the Property technology requirements such as virtual 3D platforms, live chats, webcast, webinars and other technology concepts and tools to promote wider and interaction with customers and prospects.
- To assist to explore, recommend, initiate and drive online retail concept for the group’s diversification business such as online, e-payment and retail amongst others
- Oversee all help desk administration including resolving IT related issues, manage networking related tasks including implementing network security and overseeing the administration of the company's WAN/ LAN.
- Attend to any other duties as may be assigned by the Management from time to time.
- Enhancement and maintenance of document management system (DMS).
- Ensure DMS security, accessibility & proper distribution of organizational document.
Requirement
A recognized degree in IT/Computer studies, Microsoft System Administration/System Engineer Certification or its equivalent.
Minimum 5 years of experience in planning, managing and executing IT related initiatives and 3 years’ experience in leadership/management position.
Experience in Property Development industry is an added advantage.
Strong business acumen with good technical, IT infrastructure knowledge.