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Assistant Manager, Sales Admin

Department

Sales & Marketing

Location

Bukit Puchong Gallery

Reports To

Senior Sales & Marketing Manager

Job Description
  • Lead and control all sales admin and credit control operation management including Wiz-system control and ensure effectiveness of coordination and reporting.
  • Lead and supervise on billings, collections and credit control functions. Ensure collections are on timely manner.
    • Ensure purchaser settled all outstanding payment prior collections keys during Vacant Possession (if any)
    • Liaise closely with solicitor to ensure stakeholders fund credited to BHD timely together with fixed deposit interest.
  • Check and verify legal fees claims submitted by solicitor, ensure accuracy and no double payment, also ensure claims are according to agreed fee structure.
  • Ensure Sales Admin personnel comply with departmental Standard Operating Procedures (SOP) and regulations. To assist on CRM initiatives and work collaboratively on the customer experience initiatives.
  • Manage legal affairs pertaining to property sales and maintain close liaison with solicitors and end- financiers (Incorporation of special terms if any)
  • Collaborate cross-functionally between sales Admin, Sales & Marketing and Leasing to assist on customer engagement, managing Sales Gallery activities and improving customer satisfaction, boost sales and leasing via execution of sales and leasing activities to meet targets set.
  • To source and work with end-financiers/bankers on mortgage, load facilities and other packages which will aid and assist customers, and secure sales and tenants.
  • Co-ordinate with Project Team on issuance of strata title and ensure integrity of data including accuracy of system updating.
  • Co-ordinate on transfer of legal ownership after the title issue for formation of Management Corporation.
  • Verifying particulars in MOT to ensure accuracy and check against supporting documents to ensure transfer is made to the rightful owner prior releasing of title for perfections of transfer (MOT) & charge.
  • Ensure NAPIC reporting’s are to be submitted on time to avoid penalty being imposed to BHD.
  • Ensure compliances to law, authority rules & regulations and Group’s policies in respect of the sales admin and credit control functions.
  • Attend to any other duties as may be assigned by the Management from time to time.
Requirement

A recognized Degree in Business Studies, Building & Real Estate Management or relevant discipline.

Minimum 5 years of experience in property management capacity with proven track record.

High integrity, positive attitude, mission driven and self- directed.

Good organizational skills & listening skills.